Wireless Troubleshooting
Make sure that your Wi-Fi adapter or Mobile Broadband PC Card Adapter is properly connected and enabled.
Make sure the Wi-Fi adapter is defined in iPassConnect and active. To verify, go to Settings > Connection Settings > WLAN and select the adapter from the device menu.
See the steps under General Troubleshooting.
Don’t have wireless access? Ask your IT manager to enable this valuable service for you.